Tablet Troubleshooting

What happened when the tablet running slow?

Ryan L avatar
Written by Ryan L
Updated over a week ago

There are many reasons for the tablet to not run on it's highest performance. Following are four possibilities you can check before reaching out to Rushable Support.

Due to WiFi or internet issue:

  • Yellow page check wifi warning on Rushable App

  • Consistent low reception bars, other tablet experienced connection issue

  • Router is far from the tablet

  • Takes a long time to load (showing content within 15 secs)

Due to Rushable server issue:

  • Takes a long time to load (showing content within 15 secs)

  • Endless loading (more than 15 secs, no response after clicking the loading icon)

  • Timeout alert

Due to tablet hardware issue:

  • Delay / slow after exiting the App

  • Storage overload / over 1.8G used memory

Due to Rushable App issue:

  • All other animation works smoothly after leaving the App

  • Only showing delay / slow inside the App

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