All Collections
How to Use Rushable
The driver did not show up
The driver did not show up
Ryan L avatar
Written by Ryan L
Updated over a week ago

First, make sure the order has been confirmed in your tablet app, as that is the moment our system will start seeking a driver from our courier partner.

If you feel a driver has not or will not show up, please give our support team a call immediately at 855-979-8860, so we can help to address the issue with our courier partner, and hopefully expedite the driver re-assignment as soon as possible.

If you wish to cancel the order or handle the delivery on your own, please also give us a call at 855-979-8860, so we can log your issue and prepare for any financial adjustment.

Did this answer your question?